Cannabis Retail Budtender — Elevate Customer Experience

Renew Cannabis Co.; New York (NY); Presencial; USD 22.000 - 31.000; Jornada completa

Descripción de la vacante

PharmaCann, Inc. is seeking a Budtender to deliver a world-class customer experience at our New York retail location. You will promote compliant, hospitality-focused service and stay informed on product knowledge and cannabis regulations.

The role requires a minimum 2 years of retail customer service experience, strong communication skills, and the ability to handle POS transactions with accuracy. Weekend/evening availability and a valid driver’s license may be needed.

Formación

• Must be at least 21 years old (or as required by state regulations).
• High school diploma required.
• 2+ years' experience with customer service in a fast-paced retail environment.
• Strong analytical skills to assess data, facts, and figures.
• Intermediate-level math skills.
• Proven expertise and experience to accurately manage a register.
• Exceptional customer service skills.
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
• Strong computer-based skills.
• Dynamic interpersonal and communication skills.
• Business-minded personality.
• Self-motivated and ethical individual.
• Pass pre-employment background check.

Responsabilidades

• Meet & exceed personal sales volume and KPI goals.
• Assist in building a great company and business that disrupts the traditional retail model and embrace change.
• Lead with confidence to execute our world-class hospitality program.
• Drive repeat business through local networking and patient loyalty.
• Maintain up-to-date knowledge on products and cannabis laws and regulations.
• Answer customer questions and ensure knowledge of products and usage.
• Maintain high customer experience standards and engagement.
• Accurately utilize PharmaCann's Point of Sale system.
• Execute customer transactions with accuracy at the register.
• Follow dispensary safety and security protocols.
• Comply with all safety and legal requirements.
• Coordinate flexible scheduling including weekends, evenings, and holidays.
• Keep the POS area clean and organized.
• Support other duties such as call center, inventory, outreach, security, delivery, and merchandising.

Conocimientos

Customer service

Sales

Attention to detail

Communication

Data analysis

Math skills

Register cash handling

Computer skills

Driver's license

Teamwork

Educación

High school diploma

Herramientas

POS system

Descripción del empleo

PharmaCann, Inc. is seeking a Budtender to deliver a world-class customer experience at our New York retail location. You will promote compliant, hospitality-focused service and stay informed on product knowledge and cannabis regulations.

The role requires a minimum 2 years of retail customer service experience, strong communication skills, and the ability to handle POS transactions with accuracy. Weekend/evening availability and a valid driver’s license may be needed.