Retail Associate (Part-time)

Columbia Care; Beckley (WV); On-site; USD 18,184 - 25,898; Part time

Job summary

Columbia Care in Beckley, West Virginia is looking for a part-time Retail Associate to provide guidance to patients with cannabis needs. You will ensure excellent customer care and manage patient records while promoting and selling products.

The ideal candidate has retail experience, outstanding communication skills, and must obtain a MED badge. This position requires empathy, professionalism, and a passion for patient care in a dynamic environment.

Qualifications

• 1-3 years of experience in a retail operation.
• Passionate about retail operations and compliance.
• Exceptional interpersonal and communication skills.

Responsibilities

• Provide exceptional customer care and support.
• Confirm patient purchase limits and manage records.
• Fulfill customer orders and promote products.

Skills

Customer care

Consulting skills

Interpersonal skills

Communication in English

Microsoft Office programs

Excellent communication in English

Education

MED badge

Job description

Position Overview

The Retail Associate provides guidance and education to each patient with cannabis needs. They are responsible for providing customer care with empathy, compassion and professionalism. They ensure that customers receive the correct medicinal product that best benefits their needs.

Job Description

We are seeking a highly motivated and energetic part-time Retail Associate who shares our passion to provide quality medicine and excellent patient care. The Retail Associate works closely and collaboratively with dispensing facility leadership and reports to the Store Manager and Lead Associates.

Pay

$16.00/hour plus tips

FLSA status

Non-Exempt

Travel %

0

Schedule

Part-Time / including weekends

Major Areas of Responsibility

• Ensure all intake forms and other paperwork is properly completed and filed correctly, then enter all appropriate information in company databases for future reference.
• Confirm patient purchase limits prior to admission into the consultation area and dispensary.
• Provide exceptional Customer Care by promoting and maintaining positive customer relations.
• Respond to calls or emails from customers requesting product, training, and general information.
• Manage patient records through the use of state and company databases.
• Maintain and update databases as needed.
• Fulfill customer orders.
• Responsible for the sales and promotion of all products.
• Build and maintain a high level of integrity and trust for specific products.

Minimum Qualifications (Skills, Knowledge & Abilities)

• 1-3 years of experience in a retail operation, point of sales systems and use of Microsoft Office programs.
• Passionate about handling all aspects of a retail operation, compliance and inventory control.
• Excellent and effective consulting skills.
• Exceptional interpersonal skills, including listening.
• Excellent written and verbal communication in English.
• Ability to detail and consistently follow up on instructions as outlined.
• Ability to organize and prioritize work.
• MED badge required.

Additional Abilities Required

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). The employee must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

About The Cannabist Company (DBA Medicine Man)

The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 12 U.S. jurisdictions. The Company operates 81 facilities including 64 dispensaries and 17 cultivation and manufacturing facilities, including those under development. Columbia Care, now The Cannabist Company, is one of the original multi-state providers of cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the Company launched Cannabist, its retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber. For more information, visit www.cannabistcompany.com.