Cannabis Inside Sales Manager - Grow Revenue & Retail Partnerships

Renew Cannabis Co.; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Quarterly bonus incentive

Paid parental leave

401 (k)

Paid Time Off

Short Term and Long-Term Disability

Employee Assistance Program

Employee life insurance and dependent/

Spouse and child life and ADD&D

Pet insurance

FSA and HSA

Job summary

Canopy USA is seeking an Inside Sales Manager to accelerate revenue, expand retail partnerships, and execute the commercial strategy. You’ll act as an extension of the field sales team, driving customer engagement and growth across a portfolio of cannabis brands.

The role combines proactive selling, analytics, and cross-functional collaboration with teams across Sales, Marketing, Operations, and Brand Management to deliver results.

Qualifications

• 3+ years of sales, account management, business development, or customer success.
• Experience managing a portfolio of retail customers and delivering measurable sales growth.
• Strong consultative selling, relationship-building, and negotiation skills.
• Ability to prioritize multiple initiatives and work independently in a fast-paced environment.
• Analytical mindset with the ability to translate data into actionable recommendations.
• Excellent written and verbal communication skills.
• Proficiency with CRM platforms, Microsoft Office, and sales reporting tools.

Responsibilities

• Own revenue performance across an assigned book of business.
• Identify opportunities to increase distribution, assortment, promotional participation, and reorder frequency.
• Execute outbound sales campaigns for new products, seasonal initiatives, and strategic growth priorities.
• Develop and maintain a robust pipeline of prospective retail accounts and reactivation opportunities.
• Support the achievement of quarterly and annual revenue objectives.
• Serve as a trusted business partner to dispensary buyers, managers, and ownership groups.
• Conduct regular business reviews and virtual meetings with customers.
• Provide recommendations based on product performance, market trends, and inventory needs.
• Strengthen customer retention through consistent communication and service.
• Partner closely with Regional Sales Directors, Sales Managers, Territory Account Managers, Marketing, and Operations teams.
• Support the rollout of new product launches, promotional programs, and strategic initiatives.
• Identify opportunities to improve execution and remove barriers to growth.
• Assist in the development of account-level business plans for key customers.
• Utilize sales data, market intelligence, and customer trends to identify growth opportunities.
• Maintain CRM accuracy and account documentation.
• Monitor key performance indicators and provide recommendations to improve business results.
• Support forecasting efforts and customer planning activities.
• Coordinate with Supply Chain, Customer Service, and Operations teams to ensure a seamless customer experience.
• Manage customer inquiries, issue resolution, and order support with urgency and professionalism.
• Maintain expertise in company systems, ordering platforms, and sales processes.
• Champion best practices and continuous improvement initiatives.
• Consistently achieves or exceeds revenue targets.
• Expands product distribution and assortment across assigned accounts.
• Increases customer engagement and retention.
• Maintains a healthy pipeline of growth opportunities.
• Demonstrates strong CRM discipline and sales process execution.
• Serves as a trusted partner internally and externally.

Skills

Sales experience

Account management

Business development

Customer success

Consultative selling

Relationship-building

Negotiation skills

Independent worker

Analytical mindset

Communication skills

CRM proficiency

Tools

LeafLink

Conduit

Power BI

Headset

CRM platforms

Job description

Canopy USA is seeking an Inside Sales Manager to accelerate revenue, expand retail partnerships, and execute the commercial strategy. You’ll act as an extension of the field sales team, driving customer engagement and growth across a portfolio of cannabis brands.

The role combines proactive selling, analytics, and cross-functional collaboration with teams across Sales, Marketing, Operations, and Brand Management to deliver results.