Cannabis Experience Guide: Part-Time & Community-Focused

EMBARC; Colusa (CA); On-site; USD 22,000 - 31,000; Part time

Job summary

EMBARC Colusa is hiring a Part-Time Customer Experience Guide to support sales and store operations at our new Colusa location. The role emphasizes customer service, product knowledge, and compliance awareness in a cannabis retail setting.

Base pay is $19.36 per hour, with tips averaging $7.68 per hour; tips are not guaranteed and may vary. Responsibilities include engaging customers, promoting loyalty programs, inventory tasks, and representing the brand at community events.

Qualifications

• Strong customer service and interpersonal communication skills.
• Passion for cannabis education and customer service.
• Detail-oriented with ability to multitask in a fast-paced retail environment.
• Familiarity with POS systems; Treez POS is a plus.

Responsibilities

• Engage with customers on the sales floor, answering questions and recommending products.
• Deliver an educational customer experience in line with Embarc's brand standards.
• Support store sales goals by promoting products and loyalty programs.
• Communicate and execute sales and marketing initiatives as directed by management.
• Maintain a clean, organized, and visually appealing sales floor reflecting merchandising standards.
• Participate in community engagement and local events to represent the Embarc brand.
• Provide feedback to management on customer needs and product trends.
• Assist in daily store operations to ensure efficiency and compliance.
• Safely lift and carry up to 35 lbs.
• Assist with inventory tasks including intake, stocking, labeling, pricing, and transfers.

Skills

Customer service

Communication

Organizational skills

Multitasking

Tools

Treez POS

Job description

EMBARC Colusa is hiring a Part-Time Customer Experience Guide to support sales and store operations at our new Colusa location. The role emphasizes customer service, product knowledge, and compliance awareness in a cannabis retail setting.

Base pay is $19.36 per hour, with tips averaging $7.68 per hour; tips are not guaranteed and may vary. Responsibilities include engaging customers, promoting loyalty programs, inventory tasks, and representing the brand at community events.