Cannabis Experience & Education Specialist

Reverie 73; Lowell (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k plan

Job summary

Reverie 73 in Lowell, MA is seeking a customer-focused dispensary associate to deliver a comfortable, inspiring shopping experience while providing accurate product information and education on safe cannabis use.

You will handle POS transactions, verify purchases for compliance, support inventory and METRC tasks, and collaborate with Compliance and management to ensure all state regulations and internal policies are followed.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Manage all aspects of the customer experience, creating a safe, welcoming, compliant visit.
• Process transactions through POS accurately and verify selection and quantity for compliance.
• Collaborate with Compliance to ensure transactions meet MA cannabis regulations (CMR 500.105/500.140).
• Adhere to state, regulatory and dispensary policies and procedures.
• Maintain product knowledge, educate guests on dosage, administration methods, and responsible use.
• Assist with inventory and fulfillment, including METRC data entry and cycle counts.
• Support security, verify age, and assist training of new employees.

Skills

Customer service

Effective communication

Safety awareness

Education

High school diploma or equivalent

2+ years in fast-paced, client-service industry

Dispensary experience helpful

Bilingual a plus

Tools

Electronic POS systems

Inventory systems

METRC

Seed to Sale software

Job description

Reverie 73 in Lowell, MA is seeking a customer-focused dispensary associate to deliver a comfortable, inspiring shopping experience while providing accurate product information and education on safe cannabis use.

You will handle POS transactions, verify purchases for compliance, support inventory and METRC tasks, and collaborate with Compliance and management to ensure all state regulations and internal policies are followed.