Cannabis Sales Associate (Budtender) - FT - Lowell

Reverie 73; Lowell (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k plan

Job summary

Reverie 73 in Lowell, MA is seeking a customer-focused dispensary associate to deliver a comfortable, inspiring shopping experience while providing accurate product information and education on safe cannabis use.

You will handle POS transactions, verify purchases for compliance, support inventory and METRC tasks, and collaborate with Compliance and management to ensure all state regulations and internal policies are followed.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Manage all aspects of the customer experience, creating a safe, welcoming, compliant visit.
• Process transactions through POS accurately and verify selection and quantity for compliance.
• Collaborate with Compliance to ensure transactions meet MA cannabis regulations (CMR 500.105/500.140).
• Adhere to state, regulatory and dispensary policies and procedures.
• Maintain product knowledge, educate guests on dosage, administration methods, and responsible use.
• Assist with inventory and fulfillment, including METRC data entry and cycle counts.
• Support security, verify age, and assist training of new employees.

Skills

Customer service

Effective communication

Safety awareness

Education

High school diploma or equivalent

2+ years in fast-paced, client-service industry

Dispensary experience helpful

Bilingual a plus

Tools

Electronic POS systems

Inventory systems

METRC

Seed to Sale software

Job description

Overview / Objectives:

• Provide customers with a comfortable, inspirational, and creative experience.
• Provide informed, accurate, and comprehensive product information to customers.
• Educate customers regarding safe and responsible cannabis consumption.
• Perform a variety of dispensary-related functions.

Specific Responsibilities:

• Manage all aspects of the customer experience, focusing on creating safe, welcoming, positive, and compliant customer visits.
• Perform transactions through the POS system accurately and efficiently; verify selection and quantity of customer purchases and ensure compliance with legal purchase limits.
• Partner with Compliance personnel to ensure retail transactions are carried out in compliance with CMR 500.105 and 500.140.
• Adhere to all state, regulatory, and dispensary requirements, policies, and procedures.
• Follow all cash, non-cash, and product asset protection guidelines and report any issues immediately.
• Maintain an advanced understanding of all products and educate guests regarding dosage, administration methods, safe, and responsible use.
• Maintain a sanitary, clean, and safe store environment.
• Assist as needed in the fulfillment and inventory processes, ensuring accuracy and attention to detail.
  • Accept manifested transfers of product to ensure product on-hand is accurate within METRC and enter product quantities into inventory system.
  • Maintain organized and consistent product storage systems
  • Conduct cycle counts and quarterly audits as requested.
  • Record and report marijuana waste.
  • Notify the General Manager of any inventory discrepancies / issues.
  • All other tasks as needed to ensure a compliant, orderly, and well-maintained product inventory, and accurate fulfillment processing.
• Assist as needed with security responsibilities.
  • Sign in visitors and monitor deliveries in and out of the building and loading area.
  • Ensure that every customer is at least 21 years of age before allowing them into the building.
  • Notify General Manager or Assistant General Manager of any emergency event that may require immediate response.
  • Maintain knowledge of security response SOPs
• Assist with training new employees.
• Ensure responsible product consumption and service by discreetly notifying appropriate managers of concerns and observations.
• Complete a 4-hour responsible vendor training and 4 hours annually of job-specific training

Qualifications:

• Education and work experience –
  • High school diploma or equivalent.
  • 2+ years' experience in a fast-paced, client-service intensive industry.
  • Previous dispensary experience helpful.
  • Bilingual or multilingual a plus but not required.
• Knowledge and skills -
  • Previous experience with Electronic POS (Point of Sale), inventory systems, METRC, and/or other Seed to Sale software preferred but not required.
  • Able to communicate effectively and politely to all colleagues, community members, and customers.
• Requirements –
  • Must be at least 21 years of age.
  • Able to successfully pass an extensive background check.
  • Must provide 1 professional and 1 personal reference.
  • Must be able to obtain and maintain a current Marijuana Establishment Agent Registration Card.
  • Willing to work differing shifts including evenings and weekends.
  • Willing to attend events outside of the dispensary including but not limited to – trade shows, company sponsored events, required on and off-site trainings, etc.

Our mission is to Listen, Explain, Inspire and Delight you as we share our love of cannabis with our community. If you're interested in being part of our journey, we'd love to hear from you!

Reverie 73 is an equal opportunity employer. We strive to be a welcoming place for everyone, and we do our best to make sure everyone feels supported and connected at work!

At Reverie 73, we care about our employees. This is reflected by the wide selection of benefits we offer to our team members. We offer medical, dental, vision, short and long term disability, life insurance, a company matched Safe Harbor 401k plan, and more. We also provide our team members with paid time off, time-and-a-half holiday pay, and exceptional wages.

Reverie 73 is also about the fun - such as - discounts on products, company outings and events, and more! Best of all, we are privately owned and operated by local business people who put family, employees, and community first!

Reverie 73 is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Reverie 73 is a strong proponent of social equity in the regulated marijuana industry. We offer job accessibility and career development for those from communities that have been disproportionately impacted by marijuana prohibition and enforcement.

• Able to successfully pass an extensive background check. Massachusetts cannabis regulations require all applicants to pass an iCori check.