Cannabis Customer Experience Specialist

Ethos Cannabis; Boston (MA); On-site; USD 25,000 - 28,000; Full time

Job summary

Ethos Cannabis in Massachusetts is hiring a Cannabis Product Associate to assist the management team with dispensary operations, help patients select products, prepare orders, and handle transactions. You will greet patients, deliver a high-quality customer experience, ensure 100% accuracy in order fulfillment, and work with the team to maintain clean, compliant retail spaces.

Experience in cannabis retail is a plus, but not required; strong communication, math and cash-handling skills are

Qualifications

• High school diploma required; college degree preferred.
• Cannabis retail experience preferred.
• Local applicants preferred.

Responsibilities

• Greet patients warmly and provide service.
• Assist in sale of cannabis products.
• Ensure 100% accuracy in orders and transactions.
• Operate POS system and cash drawer.
• Maintain clean, compliant dispensary area.
• Answer patient inquiries and guide product selection.

Skills

Customer service

Attention to detail

Math skills

Organization

Multi-tasking

POS software

Education

High school diploma

College degree preferred

Tools

POS software

Cash register

Job description

Ethos Cannabis in Massachusetts is hiring a Cannabis Product Associate to assist the management team with dispensary operations, help patients select products, prepare orders, and handle transactions. You will greet patients, deliver a high-quality customer experience, ensure 100% accuracy in order fulfillment, and work with the team to maintain clean, compliant retail spaces.

Experience in cannabis retail is a plus, but not required; strong communication, math and cash-handling skills are