Cannabis Dispensary Supervisor — Compliance & Team Lead

King City Gardens; Dayton (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

The Garden is seeking a Dispensary Supervisor to manage day-to-day operations of our adult-use cannabis dispensary in Ohio, ensuring regulatory compliance, team performance, and a first-class guest experience for 21+ customers.

You will lead budtenders and floor staff, train new hires on Ohio cannabis law and POS operations, and coordinate with inspectors during audits while maintaining accurate records and inventory control.

Qualifications

• Minimum 2 years of retail leadership or supervisory experience (cannabis preferred).
• Working knowledge of Ohio adult-use cannabis laws (ORC 3780 & OAC 1301:18) or willingness to complete compliance training.
• Strong interpersonal, communication, and conflict-resolution skills.
• Proficiency with POS and inventory systems such as Dutchie, BioTrack, and Metrc.

Responsibilities

• Enforce all DCC regulations, including customer age verification, purchase limits, and advertising restrictions.
• Maintain 24/7 video surveillance, secure access points, and alarm systems.
• Conduct daily inventory audits, loss prevention reviews, and discrepancy reporting in Metrc.
• Ensure ID verification and customer access protocols are strictly followed.
• Maintain transaction records, destruction logs, employee certifications, and incident reports.

Skills

Retail leadership

Customer service

Communication

Conflict resolution

Education

High school diploma

Associate or Bachelor's preferred

Tools

Dutchie

BioTrack

Metrc

Job description

The Garden is seeking a Dispensary Supervisor to manage day-to-day operations of our adult-use cannabis dispensary in Ohio, ensuring regulatory compliance, team performance, and a first-class guest experience for 21+ customers.

You will lead budtenders and floor staff, train new hires on Ohio cannabis law and POS operations, and coordinate with inspectors during audits while maintaining accurate records and inventory control.