Cannabis Dispensary Operations Lead

King City Gardens; Town of Texas (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

The Garden Dispensary in Ohio seeks a Dispensary Supervisor to lead daily retail operations, coach Budtenders, and ensure full compliance with DCC regulations. The role centers on balancing guest satisfaction with leadership and business performance.

The position requires coaching employees, driving sales, maintaining inventory accuracy, and upholding safety and compliance standards in a fast-paced environment.

Qualifications

• Lead daily retail operations while ensuring compliance with Ohio DCC regulations.
• Experience coaching and developing frontline staff to deliver high-level guest service.

Responsibilities

• Lead the team: coach, develop, and motivate Budtenders; conduct daily shift huddles on sales, promotions, and compliance; onboard and train new employees; foster a high-performance culture.
• Deliver an exceptional guest experience: ensure friendly, educational, and compliant service; resolve guest concerns quickly; promote loyalty and product knowledge.
• Drive operational excellence: open/close the dispensary per SOPs; manage cash handling; monitor inventory, cycle counts, and merchandising standards.
• Compliance & risk management: follow Ohio Revised Code Chapter 3780, Ohio Admin Code 1301:18, DCC regulations, Metrc inventory, and SOPs.
• Responsibilities include: verify Customer ID, monitor purchase limits, ensure secure product handling, document incidents.

Job description

The Garden Dispensary in Ohio seeks a Dispensary Supervisor to lead daily retail operations, coach Budtenders, and ensure full compliance with DCC regulations. The role centers on balancing guest satisfaction with leadership and business performance.

The position requires coaching employees, driving sales, maintaining inventory accuracy, and upholding safety and compliance standards in a fast-paced environment.