Cannabis Dispensary Shift Lead - Customer and Ops

Vireo; Albuquerque (NM); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

HSA

FSA

Dependent Care

Voluntary Life

EAP

401(k) Match

Job summary

Vireo Health of Rocky Mountain is seeking a Shift Lead at Everest Cannabis Co in Albuquerque, NM. You will ensure seamless store operations, support the Store Director and Assistant Manager, and uphold policies while delivering exceptional customer experiences in a fast-paced setting.

This non-supervisory role emphasizes customer service, cash handling, inventory awareness, and teamwork to drive performance and a positive shopping experience for every guest.

Qualifications

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Previous experience in a retail or customer service role is preferred.
• Knowledge of cannabis and its products is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient in cash handling and accurate basic math calculations.
• Reliable, punctual, and possesses a strong work ethic.

Responsibilities

• Provide customers with a friendly and welcoming experience, assisting them as needed.
• Offer product information and guidance, answering questions and helping customers find suitable products.
• Address customer inquiries and concerns, striving to ensure their satisfaction.
• Maintain a clean and organized store environment to create an enjoyable shopping experience.

Skills

Customer service

Cash handling

Basic math

Cannabis knowledge

Communication

Reliability

Punctuality

Fast-paced environment

Education

High school diploma or equivalent

21+ years of age

Job description

Vireo Health of Rocky Mountain is seeking a Shift Lead at Everest Cannabis Co in Albuquerque, NM. You will ensure seamless store operations, support the Store Director and Assistant Manager, and uphold policies while delivering exceptional customer experiences in a fast-paced setting.

This non-supervisory role emphasizes customer service, cash handling, inventory awareness, and teamwork to drive performance and a positive shopping experience for every guest.