Cannabis Dispensary Sales Associate

C3 Industries; Muskegon (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Short-term & Long-term Disability

401k

Company Paid Holidays

Company Swag

Employee Discount

Job summary

C3 Industries operates the High Profile Cannabis Shop network and offers a role as a Sales Associate in Muskegon, MI. You will deliver world-class service, guide customers through product selection, and help drive store performance with upselling techniques.

The role requires 1+ years in customer service, familiarity with POS systems, and the ability to meet KPIs while working nights, weekends, and some holidays. A background check and age 21+ are required.

Qualifications

• 1+ years of customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling.
• Ability to meet KPIs and sales targets.
• Ability to pass background check and be 21 years of age or older.
• Willingness to work nights, weekends, and some holidays.
• Strong written and verbal communication skills.
• Knowledge of state/local cannabis regulations preferred.

Responsibilities

• Provide the highest level of service to customers and prioritize the customer experience.
• Meet or exceed individual sales targets and conversion rate goals as defined by store leadership.
• Greet customers upon entry and verify IDs.
• Assist customers with questions on required forms and update information as needed.
• Maintain the sales floor and keep inventory stocked during downtimes.
• Educate customers on cannabis properties and product selection for effects or ailments.
• Process online orders quickly and accurately.
• Handle customer complaints professionally and escalate as needed.
• Maintain up-to-date product, brand, and strain knowledge.

Skills

Customer service

KPI achievement

Multi-tasking

Communication skills

Independent work

Regulatory knowledge

Background check clearance

Education

High school diploma or GED

Tools

POS systems

Cash handling

Job description

C3 Industries operates the High Profile Cannabis Shop network and offers a role as a Sales Associate in Muskegon, MI. You will deliver world-class service, guide customers through product selection, and help drive store performance with upselling techniques.

The role requires 1+ years in customer service, familiarity with POS systems, and the ability to meet KPIs while working nights, weekends, and some holidays. A background check and age 21+ are required.