Cannabis Dispensary Patient Care Specialist

Entertimeonline; Forest Park (IL); On-site; USD 19,000 - 26,000; Part time

Job summary

Justice Grown is seeking a Patient Care Advocate to guide customers through the dispensary experience, ensuring compliant and informed purchases in a fast-paced retail setting.

The role emphasizes delivering outstanding service, building relationships with customers, and handling transactions with accuracy while adhering to state regulations. Flex schedules include nights, holidays, and weekends.

Qualifications

• Two or more years of experience in a retail or hospitality environment with cash handling responsibility.
• Demonstrated passion for delivering an exceptional customer experience.
• Professional written and verbal communication and interpersonal skills.

Responsibilities

• Delivers consistently exceptional customer experience across all interactions.
• Assists customers in product selection based on treatment plans and availability.
• Counts and processes sales transactions accurately, complying with regulations.
• Maintains accurate customer profiles and logs them into the patient tracking system.
• Educates customers on product attributes and usage to support informed purchases.
• Keeps the dispensary clean, safe, and organized, and follows all security protocols.

Skills

Cash handling

Customer service

Communication

Education

High school

Tools

Alpine IQ

LeafLogix

MJ Freeway

Veriscan

Microsoft Office

Metrc

Job description

Justice Grown is seeking a Patient Care Advocate to guide customers through the dispensary experience, ensuring compliant and informed purchases in a fast-paced retail setting.

The role emphasizes delivering outstanding service, building relationships with customers, and handling transactions with accuracy while adhering to state regulations. Flex schedules include nights, holidays, and weekends.