Cannabis Dispensary Experience Specialist

Jobtailor

Sebring (FL)

On-site

USD 19,000 - 28,000

Full time

6 days ago

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Job summary

Trulieve is seeking a customer-focused retail associate to guide customers through their cannabis journey, explain product benefits, and ensure compliant purchases. You will provide product knowledge and exceptional service to patients, guests, and team members while maintaining a clean, well-organized work area.

Responsibilities include processing orders, assisting with returns, and supporting delivery tasks as needed.

Qualifications

High-school diploma or equivalent; prior retail or customer service experience preferred.
Must be 21+ (18+ in CT/PA/WV).
Ability to work independently in a fast-paced environment.
Excellent verbal and written communication skills.
Ability to pass a comprehensive background check and hold a valid driver’s license.
Ability to lift up to 50 pounds.
Availability to work evenings, weekends, holidays.

Responsibilities

Guide customers through their cannabis journey by explaining product benefits and potential side effects.
Provide product knowledge and exceptional customer service to customers, guests, coworkers, and patients.
Facilitate customer purchases in accordance with state regulations.
Prepare and process patient orders efficiently.
Assist managers and shift supervisors with returns according to company policy.
Maintain a clean and well-stocked workstation.
Process online orders, including deliveries, within a two-hour timeframe.