Cannabis Dispensary Specialist - Part-Time

Renew Cannabis Co.; Whitehall (Lehigh County); On-site; USD 17,000 - 24,000; Part time

Job summary

Trulieve is seeking a part-time Dispensary Associate to guide customers through their cannabis journey, educate on products, and ensure compliant, efficient purchasing while delivering excellent service.

Responsibilities include processing orders, maintaining a clean work area, and collaborating with management to resolve issues. Prior retail or customer service is a plus; must be 21+ with a valid license where required.

Qualifications

• Requires high school diploma or equivalent.
• Experience in retail and/or customer service is a plus.
• Strong people skills and ability to communicate effectively both verbally and in writing.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.
• Employees MAY be required to perform additional team tasks on an as needed basis.

Skills

Customer service

Cash handling

Communication

Retail experience

Education

High school diploma or GED

Job description

Trulieve is seeking a part-time Dispensary Associate to guide customers through their cannabis journey, educate on products, and ensure compliant, efficient purchasing while delivering excellent service.

Responsibilities include processing orders, maintaining a clean work area, and collaborating with management to resolve issues. Prior retail or customer service is a plus; must be 21+ with a valid license where required.