Cannabis Dispensary Specialist - Part Time

Renew Cannabis Co.; Dayton (OH); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Paid time off

Job summary

Trulieve seeks a part-time Dispensary Associate to guide customers through their cannabis journey, educating them on products and effects while delivering outstanding service. This role emphasizes compliance with state regulations and creating an exceptional patient experience.

The position supports delivery and online order duties as needed, with flexible hours including evenings and weekends. Prior retail or customer service experience and cash handling skills are highly valued, with a pay

Qualifications

• High-school diploma or equivalent.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Skills

Customer service

Cash handling

Communication skills

Teamwork

English proficiency

Education

High-school diploma or equivalent

Job description

Trulieve seeks a part-time Dispensary Associate to guide customers through their cannabis journey, educating them on products and effects while delivering outstanding service. This role emphasizes compliance with state regulations and creating an exceptional patient experience.

The position supports delivery and online order duties as needed, with flexible hours including evenings and weekends. Prior retail or customer service experience and cash handling skills are highly valued, with a pay