Cannabis Dispensary Associate – Full-Time Patient Care

Trulieve; Sanford (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Trulieve is seeking a Dispensary Associate to join our Retail team in a full-time role. You will guide customers through the cannabis purchase journey, educate on product benefits and potential effects, and ensure a compliant, high-quality patient experience.

The position emphasizes exceptional service, accurate order processing, and collaboration with the store leadership. The role requires a high school diploma or equivalent, 21+ years of age, and the ability to pass a background check.

Qualifications

• High-school diploma or equivalent required; prior experience in retail or customer service is a plus.
• Must be at least 21 years old (18 in CT, PA and WV).
• Must be able to pass a comprehensive background check.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Educate patients on products, benefits, and side effects while ensuring compliance with state regulations.
• Process patient orders accurately and efficiently.
• Maintain clean, stocked workstation and proper product knowledge.
• Follow company policies and procedures and assist management as needed.
• Handle returns in accordance with policy and assist with online orders and deliveries as required.

Skills

Customer service

Cash handling

Communication

Independent work

Team collaboration

Adaptability

Problem solving

Privacy & discretion

Education

High-school diploma or equivalent

Job description

Trulieve is seeking a Dispensary Associate to join our Retail team in a full-time role. You will guide customers through the cannabis purchase journey, educate on product benefits and potential effects, and ensure a compliant, high-quality patient experience.

The position emphasizes exceptional service, accurate order processing, and collaboration with the store leadership. The role requires a high school diploma or equivalent, 21+ years of age, and the ability to pass a background check.