Cannabis Dispensary Associate | Customer Experience

Trulieve; Brooksville (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits package

Job summary

Trulieve in Brooksville, FL seeks a Dispensary Associate to guide customers through their cannabis journey with product knowledge and excellent service. You will handle orders, educate patients, and ensure compliant transactions in a fast-paced retail environment.

The role emphasizes empathy, teamwork, and meticulous attention to policy while providing a positive patient experience and supporting delivery/online tasks as needed.

Qualifications

• High-school diploma or equivalent required.
• Must be 21+ years old (18+ in CT/PA/WV).
• Prior cash handling and customer service experience preferred.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Educate customers on cannabis products and effects while ensuring policy compliance.
• Process patient orders accurately and timely.
• Maintain a clean, stocked workstation and follow company procedures.
• Assist with returns and resolve customer issues with leadership support.
• Support online orders and delivery tasks as needed.

Skills

Customer service

Cash handling

Communication

Teamwork

Retail experience

Education

High-school diploma or equivalent

Job description

Trulieve in Brooksville, FL seeks a Dispensary Associate to guide customers through their cannabis journey with product knowledge and excellent service. You will handle orders, educate patients, and ensure compliant transactions in a fast-paced retail environment.

The role emphasizes empathy, teamwork, and meticulous attention to policy while providing a positive patient experience and supporting delivery/online tasks as needed.