Cannabis Dispensary Concierge & Customer Experience Specialist

Savvyherb; Ardmore, Northern (PA, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Jushi Holdings Inc. in Ardmore, PA is seeking a Dispensary Patient Consultant to provide concierge-level service to patrons and patients in the cannabis retail environment.

The role focuses on delivering outstanding customer service, product recommendations, and maintaining store cleanliness and stock. This position requires a High School diploma or GED, 2 years of retail customer service, and strong computer and language skills.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor’s degree preferred.
• Minimum 2 years of customer service in retail.
• Excellent computer, language and reasoning skills.

Responsibilities

• Adhere to company mission and maintain professionalism.
• Provide outstanding customer service to patrons by answering questions or directing them.
• Lead store tours and make product recommendations based on research.
• Maintain knowledge of member benefits, discounts and promotions to encourage memberships.
• Follow product handling procedures and comply with safety and regulatory policies.
• Keep store clean and organized; stock items and sanitize as needed.
• Operate POS system and cash drawer accurately.
• Work with team to meet sales and compliance goals.

Skills

Customer service

Retail experience

Communication skills

Multitasking

Education

High School Diploma or GED

Associate or Bachelor's preferred

Tools

POS System

Microsoft Office

Job description

Jushi Holdings Inc. in Ardmore, PA is seeking a Dispensary Patient Consultant to provide concierge-level service to patrons and patients in the cannabis retail environment.

The role focuses on delivering outstanding customer service, product recommendations, and maintaining store cleanliness and stock. This position requires a High School diploma or GED, 2 years of retail customer service, and strong computer and language skills.