Cannabis Dispensary Associate — Customer Experience Pro

Renew Cannabis Co.; Brooksville (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid time off

Job summary

Trulieve in Brooksville, FL is seeking a Dispensary Associate to guide customers through the cannabis purchase journey, educating them on products and effects while delivering exceptional service. You will process orders in compliance with state regulations and ensure a positive patient experience.

Position requires high school diploma or equivalent, 21+ (18+ in CT, PA, WV), and cash handling/customer service experience.

Qualifications

• High-school diploma or equivalent and field experience is preferred.
• Must be 21+ (18+ in CT, PA, WV).
• Prior cash handling and customer service experience is a plus.
• Ability to work in fast-paced environment and with diverse customers.

Responsibilities

• Provide excellent customer service to customers, guests, and coworkers.
• Educate customers on cannabis products and effects while ensuring regulatory compliance.
• Process patient orders accurately and promptly.
• Handle returns and assist with issues under supervision.
• Maintain a clean, stocked workstation throughout shifts.
• Record customer concerns and communicate with management as needed.
• Support delivery/online tasks when required.

Skills

Customer service

Cash handling

Retail experience

Communication skills

Teamwork

English proficiency

Background check

Education

High-school diploma or equivalent

Job description

Trulieve in Brooksville, FL is seeking a Dispensary Associate to guide customers through the cannabis purchase journey, educating them on products and effects while delivering exceptional service. You will process orders in compliance with state regulations and ensure a positive patient experience.

Position requires high school diploma or equivalent, 21+ (18+ in CT, PA, WV), and cash handling/customer service experience.