Cannabis Customer Experience Specialist

Renew Cannabis Co.; Des Plaines (IL); Hybrid; USD 20,000 - 29,000; Full time

Job summary

PharmaCann, Inc. is seeking a Budtender to deliver a world-class customer experience in our Des Plaines, IL retail location. You will educate customers about cannabis products, handle transactions, and uphold policy compliance in a hospitality-focused environment.

The role requires staying informed on products and regulations, maintaining a clean POS area, and supporting store operations. Weekend/holiday shifts may be required. Starting pay is $18/hr.

Qualifications

• Minimum 21 years of age and a High School diploma.
• Minimum 2 years of customer service in a fast-paced retail environment.
• Strong analytical and math skills to assess data and figures.
• Proven ability to accurately manage a register and use a POS system.

Responsibilities

• Meet & exceed personal sales volume and KPI goals.
• Maintain up-to-date knowledge on products and cannabis laws.
• Execute customer transactions with high accuracy and attention to detail.
• Drive repeat business through local networking and patient loyalty.
• Ensure adherence to security, safety, and company policies.

Skills

Customer service

Sales/KPI attainment

Data analysis

Math skills

POS handling

Communication

Interpersonal skills

Detail oriented

Computer skills

Time management

Education

High School diploma

Tools

Point of Sale system

Job description

PharmaCann, Inc. is seeking a Budtender to deliver a world-class customer experience in our Des Plaines, IL retail location. You will educate customers about cannabis products, handle transactions, and uphold policy compliance in a hospitality-focused environment.

The role requires staying informed on products and regulations, maintaining a clean POS area, and supporting store operations. Weekend/holiday shifts may be required. Starting pay is $18/hr.