Cannabis Customer Experience Specialist

PharmaCann Inc; Galena (IL); Sur place; USD 21 000 - 29 000; Plein temps

Résumé du poste

PharmaCann, Inc. in Illinois seeks a Budtender to deliver a world-class customer experience at our Galena location. You will promote a compliant, guest-focused environment, handle sales transactions, and maintain product knowledge and cannabis regulations.

The role requires strong customer service, attention to detail, and the ability to work varied shifts. Responsibilities include meeting sales KPIs, driving customer loyalty, and supporting store operations and safety protocols.

Qualifications

• Minimum 21 years of age (or as required by state regulations).
• High School diploma or equivalent.
• Minimum 2 years' customer service experience in a fast-paced retail environment.
• Strong analytical and math skills.
• Proven ability to accurately manage a cash register.
• Exceptional customer service and communication skills.
• Strong attention to detail and problem-solving ability.
• Valid driver's license and ability to pass MVR check where required.

Responsabilités

• Meet and exceed personal sales volume and KPI goals.
• Promote a world-class hospitality experience at PharmaCann locations.
• Maintain up-to-date product knowledge and cannabis laws/regulations.
• Assist in building a disruptive, customer-focused retail environment.
• Utilize the Point of Sale system accurately and handle transactions with care.
• Deliver excellent customer service and drive repeat business.
• Maintain clean, organized POS area and comply with safety protocols.
• Possess flexible scheduling, including weekends and holidays, as needed.
• Support other duties across operations such as inventory, outreach, and security.
• Possess a valid driver's license where state requirements apply.

Description du poste

PharmaCann, Inc. in Illinois seeks a Budtender to deliver a world-class customer experience at our Galena location. You will promote a compliant, guest-focused environment, handle sales transactions, and maintain product knowledge and cannabis regulations.

The role requires strong customer service, attention to detail, and the ability to work varied shifts. Responsibilities include meeting sales KPIs, driving customer loyalty, and supporting store operations and safety protocols.