Cannabis Customer Care Specialist & Patient Support

Medium; Incline Village (NV); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401(k)

Paid time off

Paid holidays

Flexible spending accounts

Job summary

Jushi Holdings Inc. in Incline Village, NV seeks a Customer Care Consultant to deliver exceptional service to patrons and patients, while educating clients about products and benefits.

The role focuses on telephonic support, adherence to policy and regulations, and teamwork to meet performance goals. The successful candidate will have a High School diploma or GED, strong computer and communication skills, and may speak Spanish.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor's degree in any field preferred.
• Excellent computer, language and reasoning skills.
• Bilingual in Spanish preferred; excellent multitasking over the phone.

Responsibilities

• Adhere to the company mission and values with professionalism.
• Provide outstanding customer service to patrons and patients.
• Lead tours of the store floor and recommend products based on research.
• Maintain knowledge of patient/member benefits, discounts, and promotions; encourage memberships.

Skills

Computer skills

Bilingual Spanish

Phone multitasking

Reasoning skills

Education

High School diploma or GED

Associate or Bachelor's degree (optional)

Tools

Cash register

POS system

Job description

Jushi Holdings Inc. in Incline Village, NV seeks a Customer Care Consultant to deliver exceptional service to patrons and patients, while educating clients about products and benefits.

The role focuses on telephonic support, adherence to policy and regulations, and teamwork to meet performance goals. The successful candidate will have a High School diploma or GED, strong computer and communication skills, and may speak Spanish.