Cannabis Budtender | Customer Experience Specialist

Terrabis; Springfield (MO); On-site; USD 18,000 - 26,000; Full time

Job summary

Terrabis in Springfield, MO is seeking an experienced Budtender to deliver exceptional customer service, assist with product selection, and ensure compliance with state and federal regulations. You will educate customers on strains, edibles, concentrates, and topicals while processing transactions accurately.

The role requires knowledge of cannabis products, METRC familiarity, the ability to multitask in a fast-paced environment, and flexibility to work evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Knowledge of cannabis strains, products, and consumption methods.
• Experience in retail sales and customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Basic math skills and proficiency in using a POS system.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Prior experience in the cannabis industry.
• Knowledge of state and federal cannabis regulations.
• Experience with METRC and other cannabis tracking systems.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Educate customers on cannabis products, including strains, edibles, concentrates, and topicals.
• Accurately and efficiently process customer transactions using the POS system.
• Maintain a clean and organized dispensary, including product displays, shelves, and inventory.
• Monitor inventory levels and restock products as needed.
• Follow all state and federal regulations related to cannabis sales and consumption.
• Maintain knowledge of current cannabis industry trends and products.
• Attend training sessions and keep up to date on industry developments.
• Respond to customer inquiries and complaints in a timely and professional manner.
• Perform other duties as assigned.

Skills

Customer service

Retail sales

Communication

Interpersonal skills

Multitasking

POS proficiency

Basic math

Flexibility

Education

High school diploma or equivalent

Tools

METRC

Job description

Terrabis in Springfield, MO is seeking an experienced Budtender to deliver exceptional customer service, assist with product selection, and ensure compliance with state and federal regulations. You will educate customers on strains, edibles, concentrates, and topicals while processing transactions accurately.

The role requires knowledge of cannabis products, METRC familiarity, the ability to multitask in a fast-paced environment, and flexibility to work evenings and weekends.