Cannabis Budtender & Customer Experience Specialist

AYR Wellness, Inc.; Delaware; On-site; USD 28,000 - 36,000; Full time

Job summary

Ayr Wellness, Inc. is seeking a Budtender to deliver an extraordinary customer experience at our Delaware location. You will guide customers on Premium Cannabis products, answer questions, and help create a welcoming, knowledgeable environment while supporting store operations.

Requirements include being 21+, able to pass background checks, and availability for nights and weekends in a retail setting. Prior customer service experience is preferred, with a commitment to compliance and safety.

Qualifications

• Must be at least 21 years old.
• Able to pass all background checks as required by state cannabis agency.
• Availability to work retail schedule that includes nights and weekends.
• Prior customer service experience in hospitality, pharmacy, customer services, or retail environment.
• Must stay current with policies and regulations of the state cannabis agency.

Responsibilities

• Provide knowledge and guidance to customers about Premium Cannabis products.
• Resolve customer questions quickly and communicate unresolved issues to management.
• Receive, coordinate, and fulfill customer orders using POS and inventory systems.
• Maintain clean, stocked, and compliant dispensary environment with a customer-first approach.
• Help meet daily and team sales targets and promote responsible cannabis consumption.

Skills

Customer service

Retail experience

Background checks required

Nights & weekends availability

Education

High school diploma/GED

Job description

Ayr Wellness, Inc. is seeking a Budtender to deliver an extraordinary customer experience at our Delaware location. You will guide customers on Premium Cannabis products, answer questions, and help create a welcoming, knowledgeable environment while supporting store operations.

Requirements include being 21+, able to pass background checks, and availability for nights and weekends in a retail setting. Prior customer service experience is preferred, with a commitment to compliance and safety.