Cannabis Budtender: Customer Experience Pro

AYR Wellness, Inc.; Boston (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Ayr Wellness, Inc. is hiring a Budtender to deliver an extraordinary customer experience in our Massachusetts dispensary. You will engage customers with knowledgeable answers, foster a compassionate and inclusive environment, and support store operations in line with policies.

Role requires availability nights and weekends, plus background checks. Join a leading multi-state cannabis operator and contribute to regulatory compliance and exceptional service.

Qualifications

• Past customer service experience in hospitality, pharmacy, customer service, or retail.

Responsibilities

• Provide knowledge and guidance to customers about Premium Cannabis products.
• Resolve customer questions quickly and communicate unresolved issues to management.
• Accurately receive, coordinate, and fulfill orders using POS and inventory systems in compliance with policies.
• Maintain a clean, well-stocked dispensary and contribute to a customer-first environment.
• Meet or exceed daily sales targets through tailored product suggestions.

Skills

Customer service

Retail

Communication

Hospitality

Education

High school diploma/GED

Job description

Ayr Wellness, Inc. is hiring a Budtender to deliver an extraordinary customer experience in our Massachusetts dispensary. You will engage customers with knowledgeable answers, foster a compassionate and inclusive environment, and support store operations in line with policies.

Role requires availability nights and weekends, plus background checks. Join a leading multi-state cannabis operator and contribute to regulatory compliance and exceptional service.