Cannabis Budtender: Guest Experience Specialist

Renew Cannabis Co.; Port Reading (NJ); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Ayr Wellness in New Jersey is seeking a Budtender to provide customers with an extraordinary experience through knowledgeable answers and meaningful interaction. Budtenders foster a compassionate, genuine, and respectful environment and assist the Management Team with store activities while following policies and guidelines.

You will explain product benefits, resolve questions quickly, operate POS and inventory systems in compliance with state policies, and help keep the dispensary stocked,

Qualifications

• Must be at least 21 years old.
• Able to pass background checks as required by state cannabis regulations.
• Availability to work retail schedule that includes nights and weekends.
• Prior customer service experience in hospitality, pharmacy, customer service, or retail.
• Must stay current and adhere to all policies and regulations of the state cannabis agency.
• Maintain regular and punctual attendance.

Responsabilités

• Provide knowledge, guidance, and a personalized experience to each customer by explaining the potential benefits of the Premium Cannabis products offered.
• Ensure customer questions or concerns are resolved quickly and completely; communicate to management any unresolved requests.
• Accurately receive, coordinate, and fulfill customer orders using the POS and inventory tracking systems in compliance with policies.
• Adapt to varied sales volume and stay active by ensuring the dispensary is stocked, clean, and operating smoothly with a customer-first focus.
• Meet/exceed day-to-day sales metrics by following the customer experience selling cycle with product suggestions and sales targets.
• Assist management in ensuring all procedures reflect regulatory and compliance standards.
• Foster a positive work environment, treating everyone with dignity and respect, and maintain curiosity about cannabis.
• Take pride in the appearance of the store, including restrooms, ensuring a clean, safe, and guest-ready environment.

Connaissances

Customer service

Retail experience

Communication skills

Sales skills

Regulatory compliance

Formation

High school diploma/GED

Outils

POS systems

Inventory tracking

Description du poste

Ayr Wellness in New Jersey is seeking a Budtender to provide customers with an extraordinary experience through knowledgeable answers and meaningful interaction. Budtenders foster a compassionate, genuine, and respectful environment and assist the Management Team with store activities while following policies and guidelines.

You will explain product benefits, resolve questions quickly, operate POS and inventory systems in compliance with state policies, and help keep the dispensary stocked,