Cannabis Budtender: Customer Experience Pro

Renew Cannabis Co.; Reno (NV); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Ayr Wellness in Reno, NV is seeking a Budtender to provide exceptional customer experiences and guide shoppers through Premium Cannabis products. You will support store operations, help customers, and maintain a compliant, welcoming dispensary environment.

Ideal candidates bring 1–3 years in retail or customer service, with a passion for cannabis, strong communication, and the ability to work nights and weekends. This on-site role emphasizes teamwork and continuous learning.

Qualifications

• Must be at least 21 years of age.
• Able to pass background checks as required by state cannabis agency.
• Availability to work nights and weekends.
• Must stay current with state cannabis policies and regulations.
• Previous customer service experience in hospitality, pharmacy, customer services, or retail environment."

Responsibilities

• Provide knowledge and personalized experience to customers about cannabis products.
• Resolve customer questions or concerns quickly and communicate with management as needed.
• Process customer orders using POS and inventory systems in compliance with policies.
• Maintain a clean, well-stocked, and safe dispensary environment.
• Assist in achieving sales targets and deliver excellent customer experience.
• Support management to ensure procedures comply with regulatory standards.
• Foster a positive work environment and curiosity about cannabis.
• Ensure store appearance is clean, safe, and guest-ready.

Skills

Customer service

Retail experience

Hospitality experience

Communication

Sales skills

Education

High school diploma

Tools

POS systems

Inventory tracking

Job description

Ayr Wellness in Reno, NV is seeking a Budtender to provide exceptional customer experiences and guide shoppers through Premium Cannabis products. You will support store operations, help customers, and maintain a compliant, welcoming dispensary environment.

Ideal candidates bring 1–3 years in retail or customer service, with a passion for cannabis, strong communication, and the ability to work nights and weekends. This on-site role emphasizes teamwork and continuous learning.