Cannabis Budtender: Create Exceptional Customer Experiences

AYR Wellness, Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

AYR Wellness, Inc. in the United States is seeking a Budtender to deliver an extraordinary customer experience in a fast-paced dispensary.

You will share product knowledge, assist with purchases, and help operationally support the store while upholding policy and safety standards. The role requires 1–3 years of retail or customer service experience, ability to work nights and weekends, and adherence to state cannabis regulations.

Qualifications

• Must be at least 21 years of age.
• Able to pass all background checks as required by state cannabis agency.
• Availability to work retail schedule that includes nights and weekends.
• Prior customer service experience in hospitality, pharmacy, customer services, or retail environment.
• Must stay current and adhere to all policies and regulations of the state cannabis agency.
• Maintain regular and punctual attendance.

Responsibilities

• Provides knowledge, guidance, and a personalized experience to each customer by explaining the potential benefits of the Premium Cannabis products offered.
• Ensures customer questions or concerns are resolved quickly and completely; communicate requests to management.
• Process and fulfill customer orders using POS and inventory systems in compliance with policies.
• Maintain engaging environment by staying active, stocking shelves, keeping the dispensary clean and well organized.
• Meet or exceed daily sales targets through the customer experience selling cycle and product suggestions.
• Assist management to ensure procedures reflect regulatory and compliance standards.

Skills

Customer Obsessed

Adaptable / Flexible

Learning on the Fly

Education

High school diploma/GED required

Job description

AYR Wellness, Inc. in the United States is seeking a Budtender to deliver an extraordinary customer experience in a fast-paced dispensary.

You will share product knowledge, assist with purchases, and help operationally support the store while upholding policy and safety standards. The role requires 1–3 years of retail or customer service experience, ability to work nights and weekends, and adherence to state cannabis regulations.