Cannabis Budtender & Customer Experience Pro

Renew Cannabis Co.; Glassboro (NJ); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Altius Dispensary in New Jersey seeks motivated Budtenders/Sales Associates to provide exceptional customer experiences. You will assist customers with product selection, answer questions, and process transactions accurately while complying with NJ-CRC rules.

Responsibilities include ID verification, cash handling, product knowledge, SOP adherence, inventory support, and teamwork to maintain a clean, compliant store.

Qualifications

• Provide accurate product information and assist customers in product selection.
• Process transactions and verify orders per SOPs and legal limits.
• Verify customer age and eligibility according to NJ-CRC rules.
• Maintain knowledge of products, categories, and accessories.
• Follow SOPs, security procedures, and regulatory requirements.
• Assist with inventory, restocking, and store maintenance.
• Collaborate with management and coworkers to ensure a consistent experience.
• Maintain professional conduct and protect confidential information.

Responsibilities

• Welcome and assist customers in a professional and friendly manner. Ask appropriate questions to understand customer preferences and provide general information regarding available cannabis products, consumption methods, product types, accessories, and merchandise.
• Accurately process customer transactions through the POS system. Verify orders and product selections before completing each transaction and ensure all sales comply with applicable purchasing limits and company procedures.
• Properly verify customer identification and eligibility to purchase adult-use cannabis in accordance with New Jersey law, NJ-CRC requirements, and company procedures.
• Accurately handle cash and other approved forms of payment. Follow all company cash-handling procedures, including register counts, cash closeouts, and reporting discrepancies immediately to management.
• Maintain working knowledge of the dispensary's cannabis products, including product categories, strains, cannabinoids, consumption methods, accessories, and branded merchandise.
• Follow all SOPs, security procedures, inventory controls, and applicable New Jersey cannabis regulations. Immediately report compliance concerns, suspicious activity, inventory discrepancies, or policy violations to management.
• Assist with product organization, stocking, order preparation, inventory counts, and other inventory-related duties as assigned.
• Maintain a clean, organized, safe, and professional work environment. Employees may be responsible for routine cleaning, restocking, organizing work areas, and completing assigned operational tasks during downtime.
• Work cooperatively with management, supervisors, and coworkers to support store operations and provide a consistent customer experience. Follow reasonable instructions and assist in other areas of the dispensary when business needs require.
• Maintain professionalism when interacting with customers, coworkers, vendors, and management. Protect confidential company and customer information and follow all Altius Dispensary workplace policies.

Job description

Altius Dispensary in New Jersey seeks motivated Budtenders/Sales Associates to provide exceptional customer experiences. You will assist customers with product selection, answer questions, and process transactions accurately while complying with NJ-CRC rules.

Responsibilities include ID verification, cash handling, product knowledge, SOP adherence, inventory support, and teamwork to maintain a clean, compliant store.