Budtender

Terpenebeltfarms; Glassboro (NJ); On-site; USD 32,000 - 46,000; Full time

Job summary

Altius Dispensary in New Jersey is seeking motivated Budtenders/Sales Associates to join our team. You will assist customers with product selection, provide accurate information, and process sales transactions while maintaining a welcoming environment.

You will verify IDs, ensure compliance with NJ-CRC and company SOPs, handle cash, maintain product knowledge, support inventory and store operations, and collaborate with management to deliver an exceptional customer experience.

Responsibilities

• Welcome and assist customers in a professional and friendly manner, helping with product selection and providing general information about cannabis products, consumption methods, and accessories.
• Accurately process sales transactions through the POS system, verify orders and product selections, and ensure compliance with purchasing limits and company procedures.
• Properly verify customer IDs and eligibility to purchase adult-use cannabis in accordance with NJ-CRC requirements and company policies.
• Handle cash and other payment forms following cash-handling procedures, including register counts and closeouts.
• Maintain working knowledge of cannabis products, categories, strains, cannabinoids, and branded merchandise; stay informed on promotions and industry developments.
• Follow all SOPs, security procedures, inventory controls, and report compliance concerns or discrepancies to management.
• Assist with product organization, stocking, inventory counts, and other related duties while handling products safely.
• Maintain a clean, organized, and professional store environment and assist in downtime tasks.
• Collaborate with management and coworkers to support store operations and deliver a consistent customer experience.
• Maintain professionalism in interactions with customers, coworkers, vendors, and management and protect confidential information.

Job description

Altius Dispensary, a licensed New Jersey adult-use cannabis dispensary, is seeking motivated and qualified candidates to join our team as Budtenders/Sales Associates.

The ideal candidate is passionate about cannabis, dependable, professional, and committed to providing an exceptional customer experience. This position is responsible for assisting customers with product selection, providing accurate product information, completing sales transactions, and supporting the day-to-day operations of the dispensary.

All employees are expected to follow Altius Dispensary policies and procedures, Standard Operating Procedures (SOPs), and all applicable requirements established by the New Jersey Cannabis Regulatory Commission (NJ-CRC) and other applicable state and local regulations.

Key Responsibilities

Customer Engagement and Education

Welcome and assist customers in a professional and friendly manner. Ask appropriate questions to understand customer preferences and provide general information regarding available cannabis products, consumption methods, product types, accessories, and merchandise.

Sales and Transactions

Accurately process customer transactions through the point-of-sale (POS) system. Verify orders and product selections before completing each transaction and ensure all sales comply with applicable purchasing limits and company procedures.

ID Verification and Compliance

Properly verify customer identification and eligibility to purchase adult-use cannabis in accordance with New Jersey law, NJ-CRC requirements, and company procedures. Employees must never knowingly complete a prohibited or non-compliant transaction.

Cash Handling

Accurately handle cash and other approved forms of payment. Follow all company cash-handling procedures, including register counts, cash closeouts, and reporting discrepancies immediately to management.

Product Knowledge

Maintain working knowledge of the dispensary's cannabis products, including product categories, strains, cannabinoids, consumption methods, accessories, and branded merchandise. Stay informed regarding new products, vendor information, promotions, and industry developments.

Compliance and SOPs

Follow all Altius Dispensary SOPs, security procedures, inventory controls, and applicable New Jersey cannabis regulations. Immediately report compliance concerns, suspicious activity, inventory discrepancies, or policy violations to management.

Inventory Support

Assist with product organization, stocking, order preparation, inventory counts, and other inventory-related duties as assigned. Handle cannabis products carefully and in accordance with company and regulatory requirements.

Store Maintenance

Maintain a clean, organized, safe, and professional work environment. Employees may be responsible for routine cleaning, restocking, organizing work areas, and completing assigned operational tasks during downtime.

Team Collaboration

Work cooperatively with management, supervisors, and coworkers to support store operations and provide a consistent customer experience. Follow reasonable instructions and assist in other areas of the dispensary when business needs require.

Professional Conduct

Maintain professionalism when interacting with customers, coworkers, vendors, and management. Protect confidential company and customer information and follow all Altius Dispensary workplace policies.