Candlewood Suites Durham - Assistant General Manager OEM

Aimbridge Hospitality; Durham (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Disability Insurance

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Job summary

Candlewood Suites Durham - RTP in Durham, NC seeks an Assistant General Manager to lead hotel operations with the General Manager. You will supervise departments, drive revenue, control costs, and coach teams to deliver memorable guest experiences.

The role requires 5+ years in hotel management or a related degree with supervisory experience, and certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid. This is an on‑site, full‑time position.

Qualifications

• Progressive hotel management experience required.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Certifications such as Food Handlers, Alcohol Awareness, CPR, First Aid.

Responsibilities

• Oversee departments with GM away and ensure profitability.
• Identify and resolve operational challenges to maintain smooth hotel performance.
• Recruit, hire, train Guest Services staff and mentor team members.
• Maintain clear communication with colleagues and guests to ensure satisfaction.
• Analyze financial data to support hotel operations and decision making.
• Foster a guest‑centric culture while upholding brand standards.

Skills

Leadership

Operations oversight

Budget & financial

Staff development

Customer service

Education

5+ years hotel management experience or 4-year degree + 2-3 years

Job description

Candlewood Suites Durham - Assistant General Manager OEM

Schedule: Full time

Job Type: Regular

Description

Join Our Team as an Assistant General Manager! Are you ready to step into the spotlight? As our Assistant General Manager, you'll be the go-to hero making sure every guest leaves with a smile and our hotel runs like a well‑oiled machine! When the General Manager is away, the stage is yours—overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We’re looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top‑notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests—let’s make hospitality fun!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

Key Skills/Responsibilities

• Captain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.
• Master of Solutions: Proactively spot challenges and tackle them head‑on to ensure every day at the hotel flows as efficiently as possible.
• Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members—from managers to hourly employees—grow through exciting development programs and ongoing training.
• Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.
• Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel’s operations.
• Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.
• Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.
• Hospitality Hero: Bring a friendly, service‑focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.

Education & Experience

• At least five years of progressive hotel experience (Rooms or Food & Beverage), or a four‑year degree with 2–3 years, or a two‑year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

Benefits

• Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Property Information

Located in the heart of the Raleigh‑Durham area, the Candlewood Suites® Durham - RTP hotel's setting in Durham, NC is bursting with both business and entertainment opportunities. The hotel's location near Raleigh Durham International Airport (RDU) and I‑40. Research Triangle Park is the largest research park in the country and is only two miles away. The hotel's property is near Duke University, the University of North Carolina and North Carolina State University. The Raleigh‑Durham area offers a variety of entertainment. Spend a day walking through the Sarah P. Duke Gardens or visiting the North Carolina Museum of Life and Science. The hotel's location near Duke University and the University of North Carolina gives guests access to some of the best sporting events in the country. An extensive collection of bars, nightclubs and restaurants comprise the bustling nightlife.