Candidate Support Specialist (Fully Remote)

Partner Company; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Partner Company in the United States is seeking a remote Background Verification Support Specialist to manage MI follow-ups, contact candidates and clients, and guide candidates through the verification process.

You will work with a globally distributed team, bringing strong communication and organizational skills while handling sensitive information confidentially and adhering to structured onboarding and professional development opportunities.

Qualifications

• Previous experience in customer support, candidate services, or recruitment coordination.
• Excellent communication and organizational skills with strong attention to detail.
• Ability to handle sensitive information confidentially and work independently.
• Fully remote working arrangement with a globally distributed team.
• Structured onboarding, training, and opportunities for professional development.
• Inclusive workplace culture centered on trust, integrity, and employee experience.

Responsibilities

• You will manage centralized Missing Information (MI) follow-ups to ensure verification cases progress efficiently.
• You will contact candidates and clients via email, phone, and chat to collect outstanding documentation.
• You will provide candidate-facing assistance and guidance throughout the background verification process.

Skills

Communication

Organizational skills

Attention to detail

Confidentiality

Independent work

Remote collaboration

Job description

• You will manage centralized Missing Information (MI) follow-ups to ensure verification cases progress efficiently.
• You will contact candidates and clients via email, phone, and chat to collect outstanding documentation.
• You will provide candidate-facing assistance and guidance throughout the background verification process.

What We Are Looking For:

• Previous experience in customer support, candidate services, or recruitment coordination.
• Excellent communication and organizational skills with strong attention to detail.
• Ability to handle sensitive information confidentially and work independently.
• Fully remote working arrangement with a globally distributed team.
• Structured onboarding, training, and opportunities for professional development.
• Inclusive workplace culture centered on trust, integrity, and employee experience.

Partner Company

A fast-growing HR technology organization providing digital background verification solutions. The company fosters a collaborative, inclusive culture and operates with a globally distributed team.