Candidate Experience Partner: Recruiting Operations

Neko Health AB; New York (NY); Hybrid; USD 70,000 - 105,000; Full time

Job summary

Neko Health AB is building a fast, data-driven recruitment engine. The Candidate Experience Partner role focuses on end-to-end interview coordination, candidate experience, and recruiting enablement for your hiring area.

You will keep interviews running on time, deliver a great candidate journey, and empower recruiters with automation and guidelines, both in-person and remotely. Collaboration with cross-functional teams is essential.

Qualifications

• +4 years of hands-on experience in recruiting coordination or operations.
• Experience using AI and automation tools to improve workflows.
• Experience managing complex stakeholders and last-minute changes.
• Ability to prioritize across multiple live roles and resolve escalations.
• Working knowledge of structured hiring and candidate data privacy.
• Clear, warm written communication and professional in-person presence.

Responsibilities

• Keep interviews running smoothly across live roles in your area.
• Ensure a great experience for candidates and interviewers, virtually and in person.
• Provide recruiters and interviewers with guidelines, tools, and automation.
• Schedule interviews within SLAs and flag delays or risks early.
• Track candidate experience KPIs and fix friction promptly.
• Resolve complex escalations with repeatable fixes.
• Configure jobs, interview plans, and forms in Ashby in line with framework.

Skills

Interview coordination

Candidate experience

Recruiting operations

AI automation tools

Stakeholder management

Structured hiring

Data privacy

In-person presence

Tools

Ashby ATS

Job description

Neko Health AB is building a fast, data-driven recruitment engine. The Candidate Experience Partner role focuses on end-to-end interview coordination, candidate experience, and recruiting enablement for your hiring area.

You will keep interviews running on time, deliver a great candidate journey, and empower recruiters with automation and guidelines, both in-person and remotely. Collaboration with cross-functional teams is essential.