Candidate Experience Coordinator

Grahamjobs; Greensboro (NC); On-site; USD 25,000 - 28,000; Full time

Job summary

Grahamjobs in Greensboro is seeking a Candidate Experience Coordinator to welcome candidates, visitors, and clients and guide them through the hiring journey. The role emphasizes a friendly, organized, and tech-savvy approach.

You will support onboarding, answer questions, help with applications, coordinate scheduling, and maintain accurate records. This full-time role offers a Monday–Friday schedule with a pay range of $18–$20 per hour and opportunities to grow in HR and recruiting.

Qualifications

• High School Diploma/GED or equivalent.
• Friendly, professional and people-focused personality.
• Strong communication and customer service skills.
• Comfortable learning new technology and systems.
• Ability to thrive in a fast-paced, team environment.
• Attention to detail and confidentiality.

Responsibilities

• Welcome candidates, employees, clients, and visitors to our office.
• Help applicants navigate the online application and onboarding process.
• Answer questions and provide support throughout the hiring journey.
• Be a problem solver for login issues, passwords, and application troubleshooting.
• Support recruiting and hiring efforts and coordinate scheduling and follow-up.

Skills

Friendly demeanor

Strong communication

Customer service oriented

Tech-savvy

Bilingual in English and Spanish

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Candidate Experience Coordinator Be the First Friendly Face Candidates MeetDo you enjoy helping people, solving problems, and creating positive experiences? Are you the type of person who can make someone feel welcome the moment they walk through the door?We're looking for a Candidate Experience Coordinator to join our growing team. This role is perfect for someone who is outgoing, organized, tech-savvy, and excited to build a career in recruiting, staffing, human resources, customer service, or business operations.As the first point of contact for candidates, employees, clients, and visitors, you'll play a key role in creating a positive experience while helping job seekers connect with meaningful employment opportunities.This position may report to either our Greensboro or High Point office location based on business needs.No staffing experience? That's okay. We're looking for someone with a positive attitude, strong communication skills, a willingness to learn, and a passion for helping others succeed.What You’ll DoCreate an Exceptional Candidate ExperienceWelcome candidates, employees, clients, and visitors to our office.Help applicants navigate the online application and onboarding process.Answer questions and provide support throughout the hiring journey.Ensure every interaction is positive, professional, and welcoming.Be a Problem SolverAssist candidates with login issues, passwords, and application troubleshooting.Answer incoming phone calls, texts, and inquiries from applicants, employees, and customers.Listen carefully to concerns and help find solutions or connect individuals with the appropriate resource.Support candidates through the onboarding process and ensure a smooth experience.Support Recruiting & Hiring EffortsPartner with recruiters to help connect qualified candidates with open opportunities.Provide administrative and operational support to the recruiting team.Assist with candidate communications, scheduling, and follow-up activities.Maintain accurate candidate and employee records within company systems.Learn Valuable HR & Recruiting SkillsBecome a subject matter expert on our hiring, onboarding, and compliance processes.Assist with benefits enrollment and employee onboarding activities.Support background screening and drug testing processes when needed.Develop knowledge and experience that can serve as a foundation for future growth within recruiting, human resources, operations, or branch leadership.Represent Our BrandPromote employee referral programs and community engagement initiatives.Encourage positive candidate and employee feedback.Serve as a professional and positive ambassador for the company both in person and online.What We're Looking ForRequired QualificationsHigh School Diploma/GED or an equivalent combination of education and experience.Friendly, professional, and people-focused personality.Strong communication and customer service skills.Comfortable learning new technology, systems, and processes.Ability to thrive in a fast-paced, team-oriented environment.Strong attention to detail and ability to maintain confidentiality.Self-motivated with the ability to work independently when needed.Basic proficiency in Microsoft Office (Word, Excel, Outlook).Preferred QualificationsBilingual in English and Spanish.Previous experience in customer service, hospitality, retail, administrative support, staffing, recruiting, or human resources.Experience working with applicant tracking systems (ATS) or HR-related software.Why Join Us?Competitive hourly payMonday–Friday schedule with evenings and weekends freeOpportunity to learn recruiting, HR, and business operationsSupportive team environmentCareer growth and advancement potentialMeaningful work helping people find employment opportunities

Location: Greensboro or High Point, NC Reports To: Branch Manager Status: Full-Time, Regular Schedule: Monday–Friday, 8:00 AM – 5:00 PM Pay: $18–$20 per hour (Non-Exempt)#GPS-GSO