CAN Case Review & Policy Insights Specialist

DelDOT; Delaware; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Free parking

Benefits package

Job summary

Office of the Child Advocate (OCA) in Delaware seeks a CAN Case Review Specialist to support the Policy and Training Division. You will screen and monitor CAN Panel referrals, manage case data, and coordinate subpoenas for medical records while maintaining secure files and schedules.

The role requires experience with child welfare systems and strong documentation, communication, and collaboration skills to improve outcomes for children and families. Equity and confidentiality are essential.

Qualifications

• Experience with Delaware's child welfare system.
• Experience with abused, neglected, exploited or economically disadvantaged children.
• Bachelor’s degree preferred, not required.

Responsibilities

• Screen and monitor cases referred to the CAN Panel from the Office of the Investigation Coordinator.
• Utilize OCA’s data management system to enter and track cases referred to CAN.
• Submit subpoenas for medical records and coordinate with the medical abstractors to ensure they receive all the necessary information.
• Maintain electronic files for the CAN Caseload with the necessary documents.
• Maintain the CAN Review Schedule.
• Attend the monthly CAN Panel review meetings.
• Prepare and send the monthly CAN Panel Meeting Packet.
• Coordinate attendance and scheduling of Law Enforcement Agencies needed for the review meetings.
• Prepare and maintain accurate, comprehensive, and confidential minutes of monthly CAN Panel meetings, documenting key discussions, findings, recommendations, and follow-up actions.
• Maintain communication and serve as support to the CAN Panel Members regarding monthly meeting needs.
• Assist in identifying system gaps and trends: Collect, analyze, and interpret data related to CAN cases to inform policy development and system improvement efforts.
• Assist with CPAC initiatives: Support CPAC committees and workgroup meetings and strategic projects through data analysis, policy input, and coordination with internal and external partners.
• Prepare and assist in data collection and trend identification for CAN Steering Committee meetings.
• Plan and coordinate the retreat between the Child Protection Accountability Commission and the Maternal and Child Death Review Commission to jointly discuss any findings or recommendations released to the public from reviews of child deaths and near deaths.

Skills

Child welfare experience

Experience with abused/neglected kids

Bachelor's degree preferred

Education

Bachelor's degree preferred

Tools

Word

Excel

Dropbox

Zoom

Adobe

Job description

Office of the Child Advocate (OCA) in Delaware seeks a CAN Case Review Specialist to support the Policy and Training Division. You will screen and monitor CAN Panel referrals, manage case data, and coordinate subpoenas for medical records while maintaining secure files and schedules.

The role requires experience with child welfare systems and strong documentation, communication, and collaboration skills to improve outcomes for children and families. Equity and confidentiality are essential.