Campus Visit & Events Lead

Bushnell University; Eugene (OR); On-site; USD 45,000 - 60,000; Full time

Job summary

Bushnell University is seeking an energetic Visit and Event Coordinator to lead campus visit programs, group tours, and Preview Days. You will supervise student tour guides and coordinate schedules, logistics, and communications to create welcoming, informative experiences for prospective students and families.

The role reports to the Dean of Admissions and partners with multiple campus departments to reflect the university’s student-centered mission.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience (master’s degree preferred).
• Experience in event coordination, campus programming, hospitality, student services, admissions, or a related field.
• Demonstrated organizational skills and the ability to manage multiple projects, schedules, and deadlines simultaneously.
• Strong written, verbal, interpersonal, and customer service skills.
• Demonstrated ability to collaborate effectively with individuals and teams across an organization.
• Strong attention to detail, problem-solving skills, and sound judgment.
• Proficiency with standard office technology, scheduling tools, and digital communication platforms.
• Commitment to creating welcoming, inclusive, and student-centered experiences.

Responsibilities

• Recruit, hire, train, supervise, and develop student tour guides who serve as ambassadors for Bushnell University.
• Coordinate student tour guide schedules, assignments, and coverage for campus visits, group visits, Preview Days, and special events.
• Provide ongoing coaching, feedback, and professional development to strengthen student guides’ communication, leadership, hospitality, and presentation skills.
• Establish clear expectations and standards for tour quality, professionalism, customer service, and representation of the university.
• Equip student guides with accurate, up-to-date information about academic programs, student life, campus resources, and the Bushnell student experience.
• Foster a positive, collaborative, and accountable student team culture.
• Monitor student staff performance, attendance, and engagement, addressing concerns and recognizing outstanding contributions.
• Coordinate and manage individual prospective student and family visits from initial inquiry through post-visit follow-up.
• Schedule campus tours, meetings with faculty and staff, admissions appointments, and other personalized visit activities.
• Communicate with prospective students, families, counselors, and campus partners to understand visitor interests and create personalized experiences.
• Manage visit registration, confirmation communications, scheduling details, itineraries, and day-of logistics.
• Ensure visitors receive a warm, organized, and welcoming experience that reflects Bushnell’s distinctive campus community.
• Gather visitor feedback and identify opportunities to improve the quality and effectiveness of campus visits and events.
• Lead the planning, coordination, and execution of Preview Days and other prospective student recruitment events for undergraduate, online and graduate students as applicable.
• Plan and coordinate campus visits for high schools, community colleges, churches, community organizations, and other student groups.
• Build and maintain strong working relationships with academic departments, faculty, student services, athletics, student life, and administrative offices.
• Provide support for the VP for Enrollment with divisional meetings, retreats, lunches, and other activities to support the division of enrollment.

Skills

Organizational skills

Communication

Team leadership

Customer service

Education

Bachelor’s degree or equivalent combination of education and relevant experience

Master’s degree preferred

Tools

CRM systems

Event registration platforms

Student information systems

Job description

Bushnell University is seeking an energetic Visit and Event Coordinator to lead campus visit programs, group tours, and Preview Days. You will supervise student tour guides and coordinate schedules, logistics, and communications to create welcoming, informative experiences for prospective students and families.

The role reports to the Dean of Admissions and partners with multiple campus departments to reflect the university’s student-centered mission.