Campus Visit Coordinator, Part Time

Berkeley College 2; United States; Remote; USD 23,000 - 25,000; Full time

Job summary

Berkeley College is seeking a Campus Visit Coordinator to deliver exceptional prospective student experiences through campus visit coordination. You will serve as a key campus representative, making outbound calls to families to schedule visits and support enrollment goals with accurate information.

The role is 100% remote for candidates in NY, NJ, CT, NC, and FL, with a focus on delivering smooth campus visit processes and strong CRM documentation.

Qualifications

• High School Diploma required.
• Some College preferred.
• Customer service/call center experience preferred.
• Outbound/Inbound phone experience preferred.
• College admissions experience preferred.
• Command of Microsoft Office and Outlook email/internet.

Responsibilities

• Conduct outbound phone calls to prospective students for the majority of the shift.
• Arrange campus visits for prospective students, open house visits, and enrollment activity visits.
• Provide accurate admissions information.
• Document all interactions in the institution's CRM system.
• Ensure compliance, customer service, and product knowledge.

Skills

Customer service

Phone experience

College admissions experience

CRM experience

Education

High School Diploma

Some College

Tools

Microsoft Office

Outlook

CRM system

Job description

Provide customer service to both current and prospective students

The Campus Visit Coordinator is responsible for creating exceptional prospective student experiences through the coordination of campus visits. This position serves as a key representative of the institution, conducting outbound phone calls to prospective students and families to schedule college visits. The role supports enrollment goals by fostering engagement and providing accurate information.

This position is 100% remote - candidates who reside in New York, New Jersey, Connecticut, North Carolina, and Florida, now and during the course of employment with Berkeley College.

Primary Duties and Responsibilities

• Conduct outbound phone calls to prospective students for the majority of the shift
• Arrange campus visits for prospective students, open house visits, and enrollment activity visits
• Provide accurate admissions information.
• Document all interactions in the institution's CRM system.
• Ensure compliance, customer service, and product knowledge

SALARY RANGE: $16.50 -$18.50 hourly - No Commission

EDUCATIONAL REQUIREMENTS:

• High School Diploma required
• Some College preferred

EXPERIENCE and TRAINING:

• Customer service/call center experience preferred
• Outbound/Inbound phone experience preferred
• College admissions experience preferred

KNOWLEDGE, SKILLS, ABILITIES:

• Command of Microsoft Office and Outlook email/internet

TECHNOLOGY REQUIREMENTS:

PC Requirements

• The hard drive size should be 120GB minimum.
• Sound card with speakers / Microphone/Webcam/Keyboard and Mouse/USB Headsets - ES will replace faulty headsets/webcams if the associate is here more than 90 days.
• High Speed Dedicated Internet Access (Cable, DSL, or FIOS) for the computer you work from. (For best results, its recommended to connect directly to router instead of using Wi-Fi) No use of wireless hotspots. Minimum 50 mbps for download and 15 mbps for upload for Internet Speed.
• Two Monitors/Screen required

Mac Requirements - For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with Mac OS13 (Ventura)

• Microphone/ Webcam/Keyboard and Mouse/USB Headsets- ES will replace faulty headsets/webcams if the associate is here more than 90 days.
• High Speed Dedicated Internet Access (Cable, DSL, or FIOS) for the computer you work from. (For best results, its recommended to connect directly to router instead of using Wi-Fi) No use of wireless hotspots.

Software Requirements

• Windows11 or Mac OS13 (Ventura)
• A current anti-virus software
• Microsoft Word, Excel, and PowerPoint
• Teams App / Outlook Email App / and Calendars
• RingCentral App / Salesforce / Zoom
• MFA DUO

Berkeley College is an Equal Opportunity Employerand considers applicants for all positions regardless of race, color, religion, creed, gender,age, national origin, marital and veteran status, disability, sexual orientation, genderidentity or expression, or any other legally protected status. We believe in fosteringtolerance, acceptance, and understanding in our community, by employing individuals whobring unique perspectives to the College.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.