Campus Technology Support Specialist (IT & AV)

Edgewood College; Madison (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

A private educational institution in Madison, Wisconsin seeks a Technology Support Specialist to provide high-quality technical support for computer systems, software, and instructional technology. The ideal candidate holds a two-year degree in Information Technology Systems and possesses strong customer service skills. This role requires technical knowledge of various technologies used on campus and the ability to work independently. Candidates should demonstrate multicultural competence and a commitment to support the institution's values.

Qualifications

• Must have a two-year degree in Information Technology Systems or related experience.
• Willingness to learn new software required.
• Ability to work independently and coordinate across departments.

Responsibilities

• Provide technical support for end user computer systems.
• Support desktop computing and instructional technology equipment.
• Assist staff and students with technical issues.

Skills

Customer service skills

Proficient in Microsoft Office

Ability to learn independently

Multicultural competence

Education

Two-year degree in Information Technology Systems

Tools

Microsoft Windows

Adobe software

Network printing technologies

Job description

A private educational institution in Madison, Wisconsin seeks a Technology Support Specialist to provide high-quality technical support for computer systems, software, and instructional technology. The ideal candidate holds a two-year degree in Information Technology Systems and possesses strong customer service skills. This role requires technical knowledge of various technologies used on campus and the ability to work independently. Candidates should demonstrate multicultural competence and a commitment to support the institution's values.