Campus Technology & AV Services Manager

Tarrant County College District (TCCD); Town of Texas (WI); On-site; USD 63,000 - 77,000; Full time

Job summary

Tarrant County College District seeks a Manager for Campus Support Services at the Northeast Campus. You will lead the Campus Support Services team and oversee coordination of audiovisual equipment, computer hardware, software, and network issue resolution to ensure reliable campus operations.

The role emphasizes collaboration with campus administration, budgeting for equipment needs, and maintaining high service levels.

Qualifications

• Bachelor’s degree and five years’ related experience or equivalent combination of education and work experience.
• At least 1 year supervising experience.
• Preferred certifications include Extron/Crestron, IT project management, and MS Endpoint Configuration Manager/JAMF/Intune/Azure.

Responsibilities

• Leads a team to manage, troubleshoot, install, and support computer equipment and AV systems.
• Assists in budget preparation and prepares necessary reports.
• Monitors and provides Tier 2 support for helpdesk tickets.
• Resolves issues between users and campus support personnel; interfaces with AV consultants and vendors.

Skills

AV integration

Customer service

Team supervision

Networking basics

Education

Bachelor’s degree

Five years related experience

IT Project Management Certification

Tools

Extron

Crestron

Job description

Tarrant County College District seeks a Manager for Campus Support Services at the Northeast Campus. You will lead the Campus Support Services team and oversee coordination of audiovisual equipment, computer hardware, software, and network issue resolution to ensure reliable campus operations.

The role emphasizes collaboration with campus administration, budgeting for equipment needs, and maintaining high service levels.