Campus IT & AV Support Coordinator

University of North Texas - Denton; Denton (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

University of North Texas in Denton is seeking a Cross Functional IT Support Coordinator to assist faculty, staff and students with technology needs. You will troubleshoot, repair and maintain A/V systems, digital signage, student and lab computers, and provide training and rapid response to campus requests.

Working with the UNT-Information Technology division, you will support classroom technologies, coordinate equipment checkout, respond to tickets, and help ensure smooth campus events and

Qualifications

• Bachelor's degree or equivalent combination of education, training and experience.
• Three years of related computing work experience.
• Experience with A/V systems and classroom technologies is a plus.

Responsibilities

• Provide high level technical support for faculty, staff, students, and guests.
• Troubleshoot and repair A/V systems and digital signage.
• Respond to user requests for training and support.
• Assist with campus events technology support.
• Manage equipment checkout and software installations.

Skills

IT support

A/V basics

Customer service

Ticketing

Event support

Education

Bachelor's degree in related field

Job description

University of North Texas in Denton is seeking a Cross Functional IT Support Coordinator to assist faculty, staff and students with technology needs. You will troubleshoot, repair and maintain A/V systems, digital signage, student and lab computers, and provide training and rapid response to campus requests.

Working with the UNT-Information Technology division, you will support classroom technologies, coordinate equipment checkout, respond to tickets, and help ensure smooth campus events and