Campus Tech Support Specialist

Radford University; Radford (VA); On-site; USD 46,000 - 50,000; Full time

Job summary

Radford University in Radford, VA is seeking a Computer Support Specialist to provide front-line technology support for students and staff across the library, TAC, and computer labs.

The role focuses on diagnosing hardware and software issues, assisting with upgrades, and maintaining lab environments, with a Monday–Friday schedule and occasional evenings.

Salary range $45,739–$50,000 commensurate with experience; 40 hours per week, non-exempt, on-site work at the Radford campus.

Qualifications

• Strong skills for diagnosing and resolving hardware, software, and basic network issues.
• Clear communication to explain technical issues to non-technical users.
• Experience in a front-line customer support or help desk environment.
• Familiarity with Windows and macOS OS, common productivity software, and printing.
• Ability to work independently and as part of a team in a fast-paced, service-oriented setting.

Responsibilities

• Maintain computer labs and assist with upgrades.
• Troubleshoot and resolve hardware/software issues and network access problems.

Skills

Troubleshooting

Communication

Front-line support

Windows/macOS

Teamwork/Independence

Job description

Radford University in Radford, VA is seeking a Computer Support Specialist to provide front-line technology support for students and staff across the library, TAC, and computer labs.

The role focuses on diagnosing hardware and software issues, assisting with upgrades, and maintaining lab environments, with a Monday–Friday schedule and occasional evenings.

Salary range $45,739–$50,000 commensurate with experience; 40 hours per week, non-exempt, on-site work at the Radford campus.