Campus Tech & AV Assistant - Flexible Student Worker

Millersville University; Millersville (Lancaster County); On-site; USD 17,000 - 19,000; Part time

Job summary

Millersville University is seeking a Student Classroom Technology Assistant to provide hands-on support for classroom technology, audiovisual equipment, and instructional spaces across campus.

Working under the Classroom Technology team, you will assist with classroom calls, equipment setup, preventative maintenance, inventory management, and technology-related projects to help ensure classrooms are ready for teaching and learning.

Qualifications

• Current Millersville University student in good academic standing.
• Strong customer service and communication skills.
• Ability to work independently and follow instructions.
• Basic familiarity with Windows computers and common technology devices.
• Ability to learn new technologies and troubleshooting procedures.
• Dependable, punctual, and willing to work as part of a team.
• Ability to lift and move equipment weighing up to 30 pounds.

Responsibilities

• Respond to classroom technology service requests under the direction of full-time staff.
• Assist with setting up, testing, and verifying classroom equipment, including classroom computers, projectors and displays, document cameras, wireless presentation systems, audio systems, and video conferencing equipment.
• Perform classroom readiness checks before the start of semesters and during academic breaks.
• Assist with installation, replacement, and relocation of classroom technology equipment.
• Help transport, inventory, organize, and store technology equipment and supplies.
• Perform basic troubleshooting of classroom technology issues and elevate complex problems to professional staff.
• Assist with cable management, equipment labeling, and workspace organization.
• Document work completed and provide status updates to supervisors.
• Support technology refresh projects, classroom upgrades, and special events as assigned.
• Follow university safety practices and departmental procedures while handling equipment.

Skills

Customer service

Communication

Independent work

Willingness to learn

Punctual and dependable

Teamwork

Physical lifting ability

Tools

Windows OS

Microsoft 365

Job description

Millersville University is seeking a Student Classroom Technology Assistant to provide hands-on support for classroom technology, audiovisual equipment, and instructional spaces across campus.

Working under the Classroom Technology team, you will assist with classroom calls, equipment setup, preventative maintenance, inventory management, and technology-related projects to help ensure classrooms are ready for teaching and learning.