A/V Systems Specialist — Classroom & Event Tech

Millikin University; Decatur (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Millikin University is seeking an A/V Technology Specialist to install, configure, and support audiovisual technology across campus, including classrooms, conference rooms, and simulation spaces. You will serve as the primary technical resource for Extron equipment and related classroom technology, collaborating with faculty, staff, and students to resolve issues and improve instructional delivery.

You will monitor Help Desk requests, assist with university events, and maintain accurate

Qualifications

• Bachelor's degree in IT, AV tech, or related field, or equivalent experience.
• 2–4 years of technical/AV support experience preferred.
• Extron, audiovisual, or networking certifications desirable.

Responsibilities

• Install, configure, maintain, and support audiovisual technology in classrooms, conference rooms, simulation spaces, and other learning environments.
• Serve as SME for Extron equipment and classroom control systems.
• Plan installations and upgrades with IT and campus partners.
• Diagnose and resolve hardware, software, connectivity issues.
• Provide AV support for university events and meetings.
• Document configurations, troubleshooting steps, and user instructions.
• Maintain AV equipment inventory and lifecycle records.

Skills

Customer service

Communication

Multitasking

Problem solving

Teamwork

Time management

Education

Bachelor's degree in IT/AV or related field

2–4 years technical/AV support experience

Extron certification desirable

Tools

Extron equipment

Networking knowledge

AV systems documentation

Job description

Millikin University is seeking an A/V Technology Specialist to install, configure, and support audiovisual technology across campus, including classrooms, conference rooms, and simulation spaces. You will serve as the primary technical resource for Extron equipment and related classroom technology, collaborating with faculty, staff, and students to resolve issues and improve instructional delivery.

You will monitor Help Desk requests, assist with university events, and maintain accurate