Campus Store Team Lead - Part Time

Barnes & Noble Education; Kirksville (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

DailyPay earned wage access

Sick time accrual

Generous employee discounts

401(k) plan eligibility after hours

Opportunity to gain valuable retail经验

Job summary

BARNES & NOBLE COLLEGE is seeking a Part-Time Supervisor to lead daily campus-store operations and deliver an exceptional customer experience. You will coach and support team members, manage opening/closing duties, and help drive merchandising and operations while maintaining a welcoming environment for students, faculty, and alumni.

This role offers flexible, year-round hours and opportunities to participate in training, safety, and loss-prevention initiatives.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED preferred.
• 2+ years of retail experience preferred.
• Demonstrated ability to deliver exceptional customer service and support daily store operations.
• Ability to coach, motivate, and provide direction to team members in a fast-paced retail environment.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to prioritize multiple tasks, adapt to changing business needs and work collaboratively with store leadership.
• Ability to work varying schedules on a weekly basis year-round, including evenings, weekends, holidays, and peak business periods.

Responsibilities

• Lead by example on the sales floor, delivering exceptional customer service while coaching and supporting team members to create a customer-first culture.
• Support the daily operations of the store by assisting with opening and closing responsibilities, serving as Manager-on-Duty when assigned, and helping ensure operational priorities are completed.
• Provide day-to-day leadership by assigning work, monitoring progress, coaching team members, and helping ensure daily priorities and operational standards are achieved.
• Maintain a working knowledge of all store departments to assist customers, support team members, and meet business needs across the store.
• Resolve customer questions and concerns with professionalism, exercising sound judgment and escalating issues when appropriate.
• Support the onboarding and training of new team members while reinforcing company policies, operational standards, and customer service expectations.
• Assist with merchandising, inventory management, replenishment, order fulfillment, point-of-sale transactions, and other operational activities to maintain a customer-ready store and achieve operational goals.
• Promote company standards by supporting operational excellence, safety, loss prevention, and a clean, organized shopping environment.
• Promote a clean, safe, and organized store environment by modeling operational excellence and supporting store standards.

Skills

Customer service

Leadership

Coaching

Operations

Merchandising

Education

High school diploma or GED

Job description

BARNES & NOBLE COLLEGE is seeking a Part-Time Supervisor to lead daily campus-store operations and deliver an exceptional customer experience. You will coach and support team members, manage opening/closing duties, and help drive merchandising and operations while maintaining a welcoming environment for students, faculty, and alumni.

This role offers flexible, year-round hours and opportunities to participate in training, safety, and loss-prevention initiatives.