Campus Store Supervisor (Part-Time) - Lead Customer Experience

Barnes & Noble Education; Notre Dame (IN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

DailyPay

Sick time

Employee discounts

401(k) eligibility

Job summary

Barnes & Noble College in the United States seeks a Part-Time Supervisor to lead daily store operations and deliver an exceptional campus shopping experience. You’ll coach staff, manage opening/closing tasks, and support sales goals while ensuring policy compliance and a welcoming environment for students, faculty, and alumni.

You’ll contribute to merchandising, inventory management, and customer service excellence with a flexible, year-round schedule including evenings and weekends.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• 2+ years of retail experience preferred.
• Ability to coach and motivate team members in a fast-paced retail environment.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to work varying schedules year-round, including evenings and weekends.

Responsibilities

• Lead by example on the sales floor delivering exceptional customer service while coaching and supporting team members to create a customer-first culture.
• Assist with opening and closing responsibilities, serving as Manager-on-Duty when assigned, and helping ensure operational priorities are completed.
• Provide day-to-day leadership by assigning work, monitoring progress, coaching team members, and helping ensure daily priorities and operational standards are achieved.
• Maintain a working knowledge of all store departments to assist customers, support team members, and meet business needs across the store.
• Resolve customer questions and concerns with professionalism, escalating issues when appropriate.
• Support the onboarding and training of new team members while reinforcing company policies, operational standards, and customer service expectations.
• Assist with merchandising, inventory management, replenishment, order fulfillment, point-of-sale transactions, and other operational activities to maintain a customer-ready store and achieve operational goals.
• Promote company standards by supporting operational excellence, safety, loss prevention, and a clean, organized shopping environment.
• Promote a clean, safe, and organized store environment by modeling operational excellence and supporting store standards.

Skills

Customer service

Coaching

Communication

Organizational skills

Problem solving

Multitasking

Team leadership

Education

High school diploma or GED

Job description

Barnes & Noble College in the United States seeks a Part-Time Supervisor to lead daily store operations and deliver an exceptional campus shopping experience. You’ll coach staff, manage opening/closing tasks, and support sales goals while ensuring policy compliance and a welcoming environment for students, faculty, and alumni.

You’ll contribute to merchandising, inventory management, and customer service excellence with a flexible, year-round schedule including evenings and weekends.