Campus Store Leader: Sales, People, & Campus Partnerships

Campus Auxiliary Services; Corpus Christi (TX); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Follett Higher Education seeks a Campus Store Manager to lead store operations, drive sales growth, and deliver exceptional customer service across the campus. You will mentor staff, manage financial metrics, and partner with campus leadership on events and programs.

Responsibilities include executing operating plans, coordinating promotions and merchandising, collaborating with course materials leadership, and safeguarding assets and people.

Qualifications

• Bachelor's degree or equivalent required.
• 3-5 years of retail management or strong customer service experience.
• Strong organizational, time management, and problem-solving skills.
• Vital customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.

Responsibilities

• Execute operating plans and daily store operations for traditional and peak periods.
• Lead promotions, events, displays, and advertising copy.
• Collaborate with course materials leadership on store activities.
• Review store financials with Regional Manager and adjust to drive sales.
• Approve markups, markdowns, and write-offs per guidelines.
• Ensure asset security and associate/customer safety; enforce policies.

Skills

Retail management

Customer service

Leadership

Communication

Education

Bachelor's Degree or Equivalent

Job description

Follett Higher Education seeks a Campus Store Manager to lead store operations, drive sales growth, and deliver exceptional customer service across the campus. You will mentor staff, manage financial metrics, and partner with campus leadership on events and programs.

Responsibilities include executing operating plans, coordinating promotions and merchandising, collaborating with course materials leadership, and safeguarding assets and people.