Campus Store Leader: Inspire Sales & Campus Partnerships

Follett Corporation; Mesa (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Follett Corporation is seeking a Campus Store Manager to lead all facets of campus bookstore operations and motivate a team to deliver exceptional customer service and sales results. You will drive brand and operational excellence while mentoring staff and monitoring financial performance.

The role emphasizes campus relationship management, strategic planning, and cross-functional collaboration with the Regional Manager to ensure campus success and a premier bookstore experience.

Qualifications

• Bachelor's Degree or equivalent required.
• 3–5 years of retail management or strong customer service experience.
• General computer skills.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Excellent customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship-building and ability to influence a team.
• Travel: minimal – less than 10%.

Responsibilities

• Drive sales and operational excellence through in-store promotions, events, merchandising, store layout, and advertising copy.
• Lead in-store course materials activities in collaboration with course materials leadership.
• Partner with Regional Manager to review store financials and adjust strategies to drive sales; manage shrink budget.
• Review and approve store markups, markdowns, and write-offs within guidelines; ensure asset security and safety.
• Manage campus relationships, events, communications, and partnerships; support bookstore committees.

Skills

Customer service

Communication

Presentation skills

Analytical skills

Financial acumen

Leadership

Education

Bachelor's Degree or Equivalent

Tools

General Computer Skills

Job description

Follett Corporation is seeking a Campus Store Manager to lead all facets of campus bookstore operations and motivate a team to deliver exceptional customer service and sales results. You will drive brand and operational excellence while mentoring staff and monitoring financial performance.

The role emphasizes campus relationship management, strategic planning, and cross-functional collaboration with the Regional Manager to ensure campus success and a premier bookstore experience.