Campus Store Leader: Drive Sales & Develop Talent

Follett; West Columbia (SC); On-site; USD 48,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

Voluntary Insurance plans

401k + 100% company match (up to 4%)

80 hours vacation + sick days

10 paid company holidays

Quarterly Bonus Plan

Job summary

Follett is seeking a Campus Store Manager to lead store operations, inspire teams, and deliver exceptional customer service. You will manage performance, drive sales, and partner with campus leadership to improve store and campus relations.

Responsibilities include leading promotions, events, and course materials activities, while maintaining financial discipline and operational excellence. A Bachelor's degree and 3–5 years of retail leadership are preferred.

Qualifications

• Bachelor's Degree or Equivalent required.
• 3-5 years of retail management or strong customer service experience.
• General Computer Skills.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Vital customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building and ability to influence a team.
• Travel: minimal - less than 10%.

Responsibilities

• Drive sales by executing operating plans and promotions.
• Lead in-store course materials activities with course materials leadership.
• Review store financials with Regional Manager to optimize performance.
• Ensure security of assets and safety of associates and customers.
• Foster campus relationships and coordinate campus events and outreach.
• Develop cross-functional teams and manage performance.
• Provide exceptional customer service and address escalations.
• Oversee store operations and ensure compliance with health and safety regulations.

Skills

Retail management

Customer service

Communication

Financial acumen

Team leadership

Stakeholder management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Follett is seeking a Campus Store Manager to lead store operations, inspire teams, and deliver exceptional customer service. You will manage performance, drive sales, and partner with campus leadership to improve store and campus relations.

Responsibilities include leading promotions, events, and course materials activities, while maintaining financial discipline and operational excellence. A Bachelor's degree and 3–5 years of retail leadership are preferred.