Campus Store Department Lead — Elevate the Guest Experience

Barnes & Noble Education, Inc.; Morgantown (WV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

DailyPay earned wage access

Generous employee discounts

Job summary

Barnes & Noble College in Morgantown seeks a Department Manager to lead the daily operations of an assigned department, delivering engaging experiences, coaching a team, and driving sales while upholding customer focus and campus partnerships. This role reports to store leadership, partners with campus stakeholders, and requires a flexible schedule including evenings and weekends.

The department manager will own merchandising, inventory, and performance metrics to ensure a customer-ready

Qualifications

• Experience leading a retail team in a fast‑paced environment.
• Strong merchandising, inventory management, and customer-service skills.
• Proven ability to recruit, coach, and develop team members.
• Proficiency with POS systems and retail software.
• Excellent communication, organization, and problem‑solving abilities.
• Ability to work flexible schedule including evenings and weekends.

Responsibilities

• Lead daily department operations and deliver exceptional customer service.
• Drive sales, monitor performance, and manage inventory.
• Recruit, train, schedule, and develop department staff.
• Partner with store leadership on operations and initiatives.
• Maintain visual merchandising and planograms.
• Analyze performance metrics to forecast needs and improve results.
• Ensure safety, loss prevention, and compliance with policies.
• Maintain a clean, safe, and organized department.

Skills

Retail leadership

Customer service

Merchandising

Inventory management

Communication

POS systems

Microsoft Office

Team development

Tools

POS systems

Microsoft Excel

Job description

Barnes & Noble College in Morgantown seeks a Department Manager to lead the daily operations of an assigned department, delivering engaging experiences, coaching a team, and driving sales while upholding customer focus and campus partnerships. This role reports to store leadership, partners with campus stakeholders, and requires a flexible schedule including evenings and weekends.

The department manager will own merchandising, inventory, and performance metrics to ensure a customer-ready