Campus Store Department Lead

Barnes & Noble Education, Inc.; West Palm Beach (FL); On-site; USD 52,000 - 66,000; Full time

Job summary

Barnes & Noble College in Florida West Palm Beach is seeking a Department Manager to lead a store department and drive sales through strong leadership and operations excellence. You will coach team members, manage inventory, and ensure an outstanding customer experience.

This full-time role requires hands-on leadership, effective merchandising, and collaboration with store leadership and campus partners to achieve measurable results while maintaining a safe and welcoming environment for

Qualifications

• 2+ years of retail experience with leadership preferred or completion of Barnes & Noble College Aspiring Leader Program.
• Demonstrated leadership recruiting, coaching, developing, and motivating team members.
• Experience with retail operations including merchandising, inventory management, visual merchandising, customer service, and sales performance.
• Strong customer service, communication, interpersonal, and relationship-building skills.
• Strong organizational, analytical, problem-solving, and decision-making skills with ability to multitask in a fast-paced environment.
• Proficiency with retail technology, POS systems, and Microsoft Office applications.
• Ability to work a flexible schedule including evenings, weekends, holidays, and peak periods.

Responsibilities

• Lead the daily operations of an assigned department by delivering exceptional customer service, coaching team members, and fostering a customer-first culture.
• Own department performance by executing business strategies, driving sales, managing inventory, monitoring operational results, and identifying opportunities to improve performance.
• Recruit, hire, train, coach, schedule, and develop department team members while fostering collaboration and accountability.
• Partner with store leadership to support overall store operations and serve as Manager-on-Duty as needed.
• Build relationships with customers, campus partners, and team members while resolving concerns with professionalism and sound judgment.
• Lead merchandising, inventory management, visual presentation, and workload execution to ensure merchandise availability and operational excellence.
• Analyze department performance, sales trends, and metrics to forecast needs and achieve results.
• Champion company initiatives, safety, and loss prevention while complying with policies.
• Maintain a safe, clean, and organized department with a flexible schedule.

Job description

Barnes & Noble College in Florida West Palm Beach is seeking a Department Manager to lead a store department and drive sales through strong leadership and operations excellence. You will coach team members, manage inventory, and ensure an outstanding customer experience.

This full-time role requires hands-on leadership, effective merchandising, and collaboration with store leadership and campus partners to achieve measurable results while maintaining a safe and welcoming environment for